Customer Support & Helpdesk
2 UK providers
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customersureCustomerSure
CustomerSure is a Newcastle-based Voice of the Customer (VoC) and customer feedback platform. Measures NPS, CSAT, and CES across every customer touchpoint. Features include automated closed-loop follo...…
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opencrmOpenCRM
OpenCRM is a fully featured cloud CRM system built and hosted in the UK. Founded in 2005, based in Yorkshire. Offers contact management, sales pipeline, marketing automation, project management, suppo...…
Also offered by
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freshdeskFreshdesk
Part of Freshworks (US/India), a cloud-based customer support platform with ticketing, self-service portal, AI-powered chatbots, and multi-channel support (email, phone, chat, social). Publicly traded...…
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help-scoutHelp Scout
US-based customer support platform designed for growing businesses. Shared inbox, knowledge base, live chat (Beacon), and customer management. Known for simplicity and human-focused support philosophy...…
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intercomIntercom
Find UK based alternatives to Intercom, a software company that specializes in business messaging…
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servicenowServiceNow
US-based enterprise IT service management (ITSM) and digital workflow platform. Covers incident management, change management, HR workflows, and customer service. Dominant in large enterprise IT depar...…
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zendeskZendesk
US-based customer service platform offering ticketing, live chat, knowledge base, and call centre software. Used by 100,000+ businesses. Taken private by a consortium led by Hellman & Friedman and Per...…